Last updated on: 06/04/2025

 

We place great importance on the transparency of handling personal data. This privacy policy provides information about which personal data we collect, for what purpose, and to whom we disclose it. To ensure high transparency, this privacy policy is regularly reviewed and updated.

 

1. Which services we use

• Google Analytics
• Google Maps
• YouTube
• Microsoft Azure

 

2. Contact Information

If you have any questions or concerns regarding the protection of your data by us, you can reach us at any time via email at lukas.vonkaenel@ventostream.com. The party responsible for the data processing carried out through this website is:

 

VentoStream Inc.

Wattwerk Street 2

Bubendorf 4416

Switzerland

Data Protection Officer:

Lukas von Känel

lukas.vonkaenel@ventostream.com

 

3. General Principles

3.1 What data do we collect from you and from whom do we receive this data

Primarily, we process personal data that you provide to us or that we collect while operating our website. In some cases, we may also receive personal data about you from third parties. These may include the following categories:

• Personal data (Name, Address, Date of Birth, etc.);
• Contact information (mobile number, email address, etc.);
• Financial data (e.g., account information);
• Online identifiers (e.g., cookie identifiers, IP addresses);
• Location and traffic data;
• Audio and video recordings;
• particularly sensitive data (e.g., biometric data or information about your health).

 

3.2 Under what conditions do we process your data?

We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We ensure a transparent and proportionate processing.

If we are exceptionally unable to adhere to these principles, data processing may still be lawful because there is a justification. The following are specifically considered as justifications:

• Your consent;
• the execution of a contract or pre-contractual measures;
• our legitimate interests, provided that your interests do not outweigh them.

 

3.3 How can you withdraw your consent?

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent, as long as we do not have another justification.

You have the option to withdraw your consent at any time by sending an email to the address mentioned in the imprint. Data processing that has already taken place is not affected by this.

 

3.4 In what cases can we share your data with third parties?

 

a. Principle

We may be required to use the services of third parties or affiliated companies and to engage them in the processing of your data (so-called processors). Categories of recipients include:

• Accounting, trust, and auditing companies;
• Consulting firms (legal advice, taxes, etc.);
• IT service provider (web hosting, support, cloud services, website design, etc.);
• Payment service provider;
• Provider of tracking, conversion, and advertising services.

 

We ensure that these third parties and our affiliates comply with data protection requirements and treat your personal data confidentially.

Under certain circumstances, we may also be obligated to disclose your personal data to authorities.

 

b. Visit our social media channels

We may have embedded links to our social media channels on our website. This is typically visible to you (usually through corresponding icons). By clicking on the icons, you will be redirected to our social media channels.

The social media providers become aware in this case that you are accessing their platform from our website. The social media providers may use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or how it is used by the operators.

 

c. Transfer to foreign countries

Under certain circumstances, your personal data may be transmitted to companies abroad as part of the order processing. These companies are obligated to data protection to the same extent as we are. The transmission can take place worldwide.

If the level of data protection does not match that of Switzerland, we will conduct a prior risk assessment and contractually ensure that the same protection as in Switzerland is guaranteed (e.g., through the new standard contractual clauses of the EU Commission or other legally mandated measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the standard contractual clauses of the EU Commission at the following https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

 

3.5 How long do we keep your data?

We store personal data only as long as necessary to fulfill the specific purposes for which the data was collected.

Data that we store during your visit to our website will be kept for twelve months. An exception applies to analysis and tracking data, which may be retained for a longer period.

We store contract data for a longer period because we are required to do so by legal regulations. In particular, we must retain business communications, concluded contracts, and booking documents for up to 10 years. As far as we no longer need such data from you for the provision of services, the data will be restricted for further processing, and we will only use it for accounting purposes and tax purposes.

 

3.6 How do we protect your data?

We will securely store your data and take all reasonable measures to protect your data from loss, access, misuse, or alteration.

Our contractual partners and employees who have access to your data are obligated to comply with data protection regulations. In some cases, it may be necessary, as part of the order processing, for us to forward your inquiries to affiliated companies. Even in these cases, your data will be treated confidentially.

Within our website, we use the SSL protocol (Secure Socket Layer) in conjunction with the highest level of encryption supported by your browser.

 

3.7 What rights do you have?

 

a. Right to information

You can request information about the data we have stored about you at any time. We ask that you send your request for information along with proof of identity to info@ventostream.com.

You also have the right to receive your data in a commonly used file format if we process your data automatically, and if:

• You have given your consent for the processing of this data; or
• You have provided data in connection with the conclusion or execution of a contract.

We can restrict or refuse the provision of information or data if it conflicts with our legal obligations, legitimate personal or public interests, or the interests of a third party.

Your application is subject to the statutory processing period of 30 days. However, we may extend this period due to high request volume, for legal or technical reasons, or because we need further information from you. You will be informed of the extension in a timely manner, at least in text form.

 

b. Deletion and Correction

 

You have the right to request the deletion or correction of your data at any time. We may reject the request if legal regulations require us to retain the data for a longer period or unchanged, or if a legal basis contradicts your request.

Please note that exercising your rights may, under certain circumstances, conflict with contractual agreements and may have corresponding effects on the execution of the contract (e.g., early termination of the contract or cost consequences).

 

c. Legal recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a report with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

 

3.8 Changes to the Privacy Policy

We can change this privacy policy at any time. The changes will be made public to  www.ventostream.com , Sie werden nicht gesondert darüber informiert.

 

4. Individual Data Processing Operations

 

4.1 Provision of the Website and Creation of Log Files

 

What information do we receive and how do we use it?

By visiting www.ventostream.com  certain data will be automatically stored on our servers or on the servers of services and products that we use and/or have installed for the purposes of system administration, statistical purposes, backup purposes, or tracking purposes. This includes:

• the name of your Internet service provider;
• Your IP address (under certain circumstances);
• the version of your browser software;
• the operating system of the computer that is accessing the URL;
• the date and time of access;
• the website from which you visit the URL;
• the search terms you used to find the URL.

 

Why are we allowed to process this data?

These data cannot be assigned to any specific person, and there is no merging of this data with other data sources. The storage of log files is carried out to ensure the functionality of the website and to ensure the security of our information technology systems. This constitutes our legitimate interest.

 

How can you prevent data collection?

The data will only be stored as long as necessary to achieve the purpose of its collection. Accordingly, the data will be deleted after the end of each session. The storage of log files is essential for the operation of the website, and therefore you have no option to object to this.

 

 

 

4.2 Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses so-called "cookies," text files that are stored on your computer and allow for an analysis of your use of the website.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website usage and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent the storage of cookies by adjusting the settings of your browser software; however, we would like to point out that in this case, you may not be able to use all the features of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.

 

 

4.3 Google Maps

On our website, we use Google Maps, a mapping service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Maps allows us to embed interactive maps directly into the website and provides you with a convenient way to use the mapping feature, for example, for location searches or route planning.

By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. Additionally, further data, particularly your IP address, is transmitted to Google and stored on Google’s servers. These servers may be located in the USA or other countries. This occurs regardless of whether Google provides a user account that you are logged into or whether no user account exists.

Google stores your data as usage profiles and uses it for advertising, market research, and/or tailored design of its website. Such evaluation is carried out particularly (even for users who are not logged in) to provide targeted advertising.

You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

 

 

4.4 YouTube

Our website includes videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When the videos are displayed or when you click the play button, data, including your IP address and information about the browser you are using, is transmitted to Google servers and stored there. This data is used to provide the video, monitor performance, and improve the user experience.

If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

 

 

BrainBox Generators

BrainBox Generators is a service of BrainBox Solutions GmbHto identify all data protection-relevant services on a website and, among other things, to assist in the creation of the privacy policy. No personal data is collected or processed in the process.

Standard Contractual Clauses for Controllers and Processors in the EU / EEA

New Data Protection Standard Contractual Clauses according to Article 28 of the GDPR and Article 29 of Regulation (EU) 2018/1725